We can arrange international shipping on all our products subject to some conditions and possible additional handling charges. All shipping to international destinations will require prior arrangements and possible charges even if there is an intermediate location in our service area.
Generally, our international customers request that we deliver our products to their freight forwarder or shipping company. Our Davie, Broward County, location means we can arrange delivery from our store to ports or forwarders in Palm Beach and Dade County. If a Play King truck has to make the delivery, then we would have your product shipped from the factory to our facility, and then we make the delivery to a freight forwarder for the international shipping to the final destination. In that case there will be handling charges that depend on where and when we have to deliver your product.
Sometimes we can arrange drop shipping to a freight forwarder. At certain times of year, depending on the forwarder, trucks can be subject to delays at those facilities making it impossible to complete the delivery in a timely manner. If we can arrange drop shipping to a freight forwarder, then the standard shipping charge as described in the individual item may apply.
Any product intended for an international destination will have to be arranged in advance, and we handle it on a case-by-case basis. We have a lot of experience with this which is why we know that each arrangement will be different. We encourage our international customers to act early and to contact us in advance so that we can work with you to make sure your playset or trampoline arrives when you want it.